FAQ
INQUIRE
Inquiry
We offer free custom artwork service and a complimentary proof for qualified partners. Design turnaround typically aligns with our proof window (24–48 hours). Final production proceeds only after your approval of the digital proof.
QR
We provide fixed to a URL and not changeable routed through our link-management service. variable-data printing is available for campaigns that require unique QR codes per unit (for loyalty, giveaways, or tracking). Variable printing requires additional setup and per-unit cost; contact sales with your project details.
Data
We do not collect or share personal user data unless you implement forms that request it and inform users accordingly.
Sample
Qualified partners can request complimentary sample(s) to evaluate design, feel, and scan performance. Sample shipping follows the same processing timeline and depends on stock availability. Contact partnerships to request samples and provide your delivery details.
Defects
Custom orders are final once produced to an approved proof. We offer a 1-year limited warranty against manufacturing defects. If items arrive defective or do not match the approved proof, notify us within 7 days of delivery with photos so we can arrange a repair, replacement, or refund.